POSITION: Generalist of Workforce and Continuing Education - Part-Time – Lufkin
EMPLOYMENT DATE: Until Filled
AC Way Requirement: Every member of the Angelina College community is required to exhibit the “AC Way” as fundamental standards of performance, ensuring daily actions align with the values of the College.
- Demonstrates a student-centered mindset in all aspects of work, placing students at the core of decisions and actions.
- Acts with honesty, integrity, and professionalism while holding oneself to high standards.
- Treats all students, colleagues, and community members with dignity, empathy, fairness, and kindness.
- Collaborates effectively with colleagues across departments to support student and institutional success.
- Strives for excellence by consistently seeking opportunities for improvement and innovation.
- Champions the mission, vision, and values of Angelina College by exemplifying the “AC Way” in daily work.
QUALIFICATIONS:
Required:
- High School or GED
- Two years of office experience with directly related to duties and responsibilities as specified, specifically with customer service and computer skills, such as Microsoft Office and Google Workplace.
- Computer skills, Proficient with Google Workspace tools like Docs, Sheets and Drive as well as Microsoft Office Suite to create, share, and manage files.
Preferred:
- Knowledge of computers and computer applications e.g. Microsoft Word, Excel, and PowerPoint.
- Proficient with Google Workspace tools like Docs, Sheets, and Drive to create, share, and manage work.
Special Demands:
- Physical Demands
- The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision.
- Work Environment
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- The noise level in the work environment is usually moderate.
- Some travel may be required.
Expectations:
- Interact with a diverse student population.
- Promote a positive work environment among colleagues.
- Greet visitors pleasantly and cooperate with others in the work environment.
It is the intent of the basic job requirements, duties, and responsibilities that these minimum requirements should therefore, be referred to as a guide for, rather than a limitation to the services required.
JOB DESCRIPTION:
The position will report to the Manager of Workforce for job responsibilities and other College related activities as outlined in the Policies and Procedures Manual. Essential duties include but are not limited to the following:
- Assist students with admissions, academic advising, assessment, enrollment and financial aid services.
- Provide a one-stop help to students with regards to admissions, enrollment, academic advising, and financial aid.
- Process a variety of student applications used for such processes as enrollment, advising, and financial aid.
- Process Business Office payments and requests for student account bills.
- Maintain all relevant record-keeping and tracking.
- Responsible for actual registration, add/drop, and withdrawal functions, including the actual data entry into the registration system for each student advised.
- Provide students with a variety of information resources, i.e. courses, programs, degree plan initiatives.
- Responsible for various administrative functions.
- Assemble and secure highly confidential and sensitive information.
- Successfully manage multiple tasks and prioritize workload while paying attention to detail.
- Provide superior customer service.
- Work successfully as a team with all levels of the organization.
- Primary responsibility of receiving incoming calls and interoffice calls and relaying calls to appropriate staff and faculty.
- Greet all visitors courteously, decides their needs, and directs them to the appropriate office, staff/faculty member.
- Type various documents as required.
- Schedule appointments for faculty advising, information sessions, conferences, and meetings as directed.
- Compile data and statistical information for reports and special projects as delegated by the associate dean of the division.
CONTRACT & SALARY:
$13.00/hour. Proof of identify and eligibility to work in the United States must be verified for the successful candidate.
SCHEDULE:
A completed application form and resume are required for an applicant to be considered. Please visit the Angelina College portal at https://myac.angelina.edu/ICS/AC_Employment/ to apply. Screening of qualified applicants will begin and continue until the position is filled. This is a security sensitive position and an appropriate background investigation will be made on applicants being strongly considered for the position.
Angelina College is a comprehensive community college of 5,200 students located in Lufkin, Angelina County, Texas, and serving twelve counties of East Texas. Lufkin is a city of 38,000 people, situated about 120 miles northeast of Houston, 112 miles southwest of Shreveport, Louisiana, and 165 miles southeast of Dallas.
Angelina College reserves the right to extend search or not offer position advertised.
Angelina College provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity, or gender expression. Angelina College complies with the Americans with Disabilities and Veterans Act.
